ChatGPT Flags Suspicious Activity on My Account While Device Logout Fails.

I have the exact same issue. "Suspicious activity detected" banner, but every device is mine. The "Log out of all devices" button fails with "We were unable to process your request at this time." One device even shows "Session status unavailable". I've tried logging out individually and clearing cache, but the flag persists. Waiting 48 hours for support is not a solution when the problem is clearly a bug in the session management system.

I already checked every active session. None of the listed devices belong to someone else. The next step is Settings → Security → Active Sessions → Log out of all sessions → Log out of all devices.

Frustrating as hell. OpenAI always breaks the platform for a couple of weeks every time a new model drops. They need better QA. Additionally, a "Suspicious activity detected" warning has disrupted my workflow, and the strange part is that the built-in fix is currently broken. The banner claims someone else might be using my account and that I need to secure it to restore full feature access. However, I have checked my active sessions, and every device listed belongs to me. When I follow the security prompt to clear sessions via Settings → Security → Active Sessions → Log out of all sessions → Log out of all devices, the system returns this error: We were unable to process your request at this time. Please try again later. In addition, one of my own authorized devices now displays a "Session status unavailable" message. It seems like a backend session-management bug because I am told to secure the account, yet the main tool for doing so is unresponsive.

Frustrated that you're the only one with account access yet still getting that bug. It's annoying that you can go to Settings → Security → Active Sessions → Log out of all sessions → Log out of all devices and still have it fail. OpenAI needs to patch this immediately.

The logout-other-devices button is what the banner tells me to press, and it does nothing. I even followed the full path through Settings → Security → Active Sessions to click "Log out of all devices," but I just got a "We were unable to process your request at this time" error instead.

Sessions are verified and features are still locked. The broken security tools are the bug. A "Suspicious activity detected" warning has disrupted my workflow, and the strange part is that the built-in fix is currently broken. The banner claims someone else might be using my account and that I need to secure it to restore full feature access. However, I have checked my active sessions, and every device listed belongs to me. When I follow the security prompt to clear sessions via Settings → Security → Active Sessions → Log out of all sessions → Log out of all devices, the system returns this error: We were unable to process your request at this time. Please try again later. In addition, one of my own authorized devices now displays a "Session status unavailable" message. The most annoying part is the loop I am trapped in. I have spent considerable time trying to isolate the issue, but nothing has cleared the flag. For anyone experiencing the same problem, these are exactly the steps I have already tried: I have checked my active sessions, and every device listed belongs to me.

If the warning is wrong, let me dismiss it—but the "Log out of all devices" button in Settings → Security → Active Sessions keeps failing with the error "We were unable to process your request at this time." The account is half-dead until then, and this loop is infuriating. I’ve checked every active session, and they’re all mine, yet the system still blocks normal access.

I’d rather drop one active session than face the frustrating loop where the account security flow itself is broken—because even when I verify my own devices are legitimate, the system’s logout button refuses to work, leaving me stuck in a cycle of errors.