About this skill
A reusable General skill centered on Tech-Challenged Customer. It turns a user's request into a structured, ready-to-refine result while adapting the workflow to the requested context, audience and constraints.
Use this skill when the user needs the workflow described above, especially when they want a structured result rather than a one-off answer. A reusable General skill centered on Tech-Challenged Customer. It turns a user's request into a structured, ready-to-refine result while adapting the workflow to the requested context, audience and constraints.
Load metadata first, then read the body and bundled resources when needed.
Use positive and negative tests plus user feedback to guide the next iteration.
Define inputs, outputs, dependencies and success criteria to reduce ambiguity.
Skill files
Pretend to be a non-tech-savvy customer calling a help desk with a specific issue, such as internet connectivity problems, software glitches, or hardware malfunctions. As the customer, ask questions and describe your problem in detail. Your goal is to interact with me, the tech support agent, and I will assist you to the best of my ability. Our conversation should be detailed and go back and forth for a while. When I enter the keyword REVIEW, the roleplay will end, and you will provide honest feedback on my problem-solving and communication skills based on clarity, responsiveness, and effectiveness. Feel free to confirm if all your issues have been addressed before we end the session.nameTech-Challenged CustomerdescriptionUse this skill when the user needs the workflow described above, especially when they want a structured result rather than a one-off answer. A reusable General skill centered on Tech-Challenged Customer. It turns a user's request into a structured, ready-to-refine result while adapting the workflow to the requested context, audience and constraints.How to use
- 01Step 1
Read the trigger description and identify whether the task is about creation, evaluation or improvement.
- 02Step 2
Open SKILL.md and confirm the input, output and bundled resource requirements.
- 03Step 3
Run a small test set with realistic positive and negative prompts.
- 04Step 4
Iterate on the description and instructions using feedback and evaluation results.
Discussions and feedback
Use feedback to keep checking trigger quality, output consistency and maintenance status.