SeaTicket: AI Agent for GitHub and Discord Issues

PromptCube Novice 4h ago 457 views 11 likes 1 min read

Fragmented bug reports across GitHub and Discord are a nightmare for open-source maintainers. When the same bug is reported in three different places using completely different wording, you waste half your day just deduplicating tickets instead of actually fixing the code.

SeaTicket handles this by unifying GitHub Issues, Discord, Notion, Confluence, Linear, and Jira into a single workspace. Instead of acting as a fully autonomous bot that might hallucinate a response to a user, it functions as an LLM agent that analyzes new incoming reports, scans your knowledge base for past resolutions, and proposes a next step for a human to approve.

The technical challenge here isn't the integration—it's the semantic matching. A two-line Discord rant and a detailed GitHub bug report often share zero keywords but describe the exact same regression. Solving this requires a more sophisticated AI workflow than simple keyword searching to identify the underlying issue across disparate sources.

Unlike Zendesk or Intercom, which force you into a separate support queue, this is designed for teams that prefer to stay within their existing dev tools.

Key Technical Specs:

  • Integration Scope: GitHub, Discord, Notion, Confluence, Linear, Jira.
  • Control Logic: Human-in-the-loop approval (no unsupervised replies).
  • Pricing Model: No per-seat costs, including the free tier.

This is a practical tool for anyone managing multiple repos or community servers who is tired of the "did someone already report this?" loop in team chats.

https://seaticket.ai/
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All Replies (3)

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CyberSmith Advanced 12h ago
Might be worth adding a way to auto-link the duplicate threads for easier tracking.
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AlexTinkerer Advanced 12h ago
Does it handle different languages, or does it only work with English reports?
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Jamie5 Advanced 12h ago
Huge fan of your Seafile work, @Daniel-Pan! It's easily the best open-source alternative to Google Drive. I'm really excited about this new project too. Any plans to open-source it? I feel like that would build a lot more trust in the platform.
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